Contact us with all inquiries and orders via email or by phone
Orders may be placed either through our certified, secured and encrypted shopping cart on our web site or through our Customer Service Department at 877 322-0009 By placing an order with DSN Products, you are agreeing to the total dollar amount of the sale, and that DSN Products is authorized to collect payment via the payment method you specify. All orders are subject to approval by DSN Products.
Payment is due before shipment, unless other terms have been negotiated. Dealers, resellers, and government and educational institutions may apply for payment terms other than prepaid. These terms will be determined based on overall credit history and financial ability to pay for all goods purchased. Please allow 10-15 business days for application processing. Upon approval for terms, if an account reaches its set credit limit, further shipments may be placed on “hold” status until the amount over the limit is paid.
When paying by credit card, your card will not be charged until the items are shipped. For accounts with payment terms, when paying by check, please ensure that your customer number and sales order numbers are clearly listed to speed up processing and avoid possible errors. Any deductions must include proper documentation before they are allowed. Deductions for shortages, defective products, returns, etc., MUST have an accompanying credit memo when deducted from the payment. Failure to follow these instructions may result in credit not being applied.
For accounts with payment terms, if an sales order remains unpaid after the due date, further shipments may be placed on “hold” status until the past due amount is paid in full. NSF checks and stop payments will be subject to a $25.00 service charge. In the event of repeated delinquencies, and if we cannot otherwise resolve the matter to our satisfaction, your account may be placed in the hands of a collection agency or attorney for collection. In the event that your account is sent for collection, you will be obligated to pay the full balance of your account, plus interest thereon, at the highest rate permitted by law, together with all reasonable attorney’s fees, collection fees and related expenses incurred by DSN Products. The venue for all court hearings and litigation will be in Broward County, Florida.
DSN Products reserves the right to change its terms and conditions in any respect at any time. DSN Products reserves the right to waive any of these terms and conditions without affecting future enforceability of that or any other term or condition.